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Service Duration
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Provided Support
- Phone Support
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Datto Siris Private - Service
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Advanced Options
11786
Cisco
5163
HPE
952
Lenovo
721
Zebra
631
HP
463
APC
333
SonicWall
309
Dell
219
Veritas
130
Barracuda
126
Extreme Networks
124
Datalogic
88
Eaton
73
Microsoft
62
Red Hat
59
Datto
46
CyberPower
39
Fortinet
34
ASUS
26
Poly
19
Vertiv
19
Palo Alto Networks
18
EPOS
16
Epson
16
Opengear
15
Logitech
15
Veeam
12
Jabra
9
Juniper Networks
6
Ruckus
6
Cambium
5
McAfee
4
Kyocera
4
Check Point
3
Samsung
3
Quantum
3
HoneyWell
3
SMART Technologies
3
Dynabook
2
Synology
2
VMWare
2
Seal Shield
1
QNAP
1
Ergotron
1
Toshiba
1
Apple
1
- Not Set -
1
CommVault
5282
$0 - $300
4502
$300 - $800
4142
$800 - $2000
3829
$2000 - $5300
3820
$5300+
18199
Service
2842
Warranty
4013
1 Year
2856
3 Year
2032
5 Year
1213
4 Year
586
2 Year
55
7 Year
31
1 Month
25
12 Month
24
36 Month
21
6 Year
17
24 Month
14
1 Incident
11
3 Year / 3 Incident
9
1 Year / 1 Incident
4
1 Day
4
60 Month
3
21 Month
2
3 Hour
2
6 Month
1
1 Year / 10 Incident
1
240 Minute
1
3 Month
1
3 Year / 1 Incident
1
8 Hour
1
9 Month
12469
Phone Support
8863
Replacement
8446
Parts Replacement
7153
Web Knowledge Base Access
6424
New Releases Update
5006
Repair
1607
Software Update
1602
Diagnosis
1439
Remote Diagnosis
1300
Software Upgrade
1168
Web Support
1008
Email Support
661
Software Support
523
Defective Media Retention
488
Accidental Damage Protection
487
Software Maintenance
436
Hardware Support
358
Online Training
346
Knowledge Base Access
271
Troubleshooting
252
Hardware Maintenance
232
Visual Remote Guidance
222
Commissioning
217
Comprehensive Defective Material Retention
214
Configuration
189
Installation
140
Security Update
138
Escalation Support
134
Consulting
113
Comprehensive Coverage
112
Logistics
108
Online Support Tools Access
95
Travel Expense Coverage
90
Escalation Management
90
Reporting
88
Remote Monitoring
85
Online Return Material Authorization (RMA)
84
Training
70
Fax-On-Demand
70
Live Chat
70
Software Application Support
65
Preventive Maintenance
64
Mechanical Breakdown
61
Monitoring
58
Data Retention
54
Wear & Tear
52
Customer Dashboard
52
Firmware Updates
52
Intrusion Definition Update
51
Cleaning
6336
On-site
2806
Service Depot
437
Carry-in
9
Carry-in/Service Depot
3
On-site/Service Depot
1
Carry-in/On-site