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Provided Support
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Advanced Options
11536
Cisco
5166
HPE
949
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631
HP
627
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438
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309
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305
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299
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219
Veritas
130
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114
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88
Eaton
73
Microsoft
62
Red Hat
61
Veeam
59
Datto
46
CyberPower
39
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32
Palo Alto Networks
30
ASUS
19
Vertiv
18
Opengear
18
EPOS
17
Poly
16
Epson
15
Logitech
12
Jabra
9
Juniper Networks
6
Ruckus
5
McAfee
5
Kyocera
5
Cambium
4
Check Point
3
Samsung
3
Quantum
3
HoneyWell
3
SMART Technologies
3
Dynabook
2
Synology
2
VMWare
2
Seal Shield
1
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1
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1
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1
Apple
1
- Not Set -
5201
$0 - $300
4451
$300 - $800
4081
$800 - $2000
3877
$2000 - $5500
3778
$5500+
18011
Service
2803
Warranty
4065
1 Year
2776
3 Year
2001
5 Year
1209
4 Year
555
2 Year
53
7 Year
37
1 Month
25
12 Month
24
36 Month
21
6 Year
17
24 Month
14
1 Incident
11
3 Year / 3 Incident
9
1 Year / 1 Incident
4
1 Day
4
60 Month
3
21 Month
2
3 Hour
2
6 Month
1
1 Year / 10 Incident
1
240 Minute
1
3 Month
1
3 Year / 1 Incident
1
8 Hour
1
9 Month
12370
Phone Support
8679
Replacement
8405
Parts Replacement
7139
Web Knowledge Base Access
6428
New Releases Update
4867
Repair
1563
Software Update
1556
Diagnosis
1435
Remote Diagnosis
1270
Web Support
1260
Software Upgrade
1112
Email Support
650
Software Support
522
Defective Media Retention
452
Accidental Damage Protection
436
Hardware Support
430
Software Maintenance
329
Online Training
314
Knowledge Base Access
271
Troubleshooting
236
Hardware Maintenance
232
Visual Remote Guidance
217
Comprehensive Defective Material Retention
213
Configuration
195
Commissioning
179
Installation
140
Escalation Support
136
Consulting
136
Security Update
109
Comprehensive Coverage
97
Logistics
96
Online Return Material Authorization (RMA)
95
Travel Expense Coverage
91
Escalation Management
88
Remote Monitoring
86
Reporting
84
Training
75
Online Support Tools Access
70
Fax-On-Demand
67
Live Chat
67
Software Application Support
64
Mechanical Breakdown
64
Preventive Maintenance
58
Data Retention
55
Firmware Updates
52
Intrusion Definition Update
50
Monitoring
44
Software Subscription
43
Cleaning
40
Intrusion Prevention
6203
On-site
2860
Service Depot
398
Carry-in
9
Carry-in/Service Depot
3
On-site/Service Depot
1
Carry-in/On-site